Cancellation policy, cancellation form & expiry of the return
A. Cancellation policy
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes, which can mostly be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to revoke this contract within 30 days without giving reasons.
The cancellation period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of cancellation, you must (Joachim Rodriguez, Carossastraße 8d, 94036 Passau, Germany, Tel.: +49 (0) 851/966 84 600, Fax: +49 (0) 851/966 84 601, email: info@leuchtbox.com) by means of a clear letter Or email) inform about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Exclusion or premature expiry of the right of cancellation
The right of cancellation does not exist in the case of contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to consumers who are not a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of the contract.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging.
2) Please do not send the goods back to us.
3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of cancellation.
B. cancellation form
If you want to revoke the contract, please fill out this form and send it back.
To
Joachim Rodriguez
Carossastraße 8d
94036 Passau
Germany
Email: info@leuchtbox.com
Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) __________ / received on (*) __________________
________________________________________________________
Name of the consumer (s)
________________________________________________________
Address of the consumer (s)
________________________________________________________
Signature of the consumer (s) (only when notifying paper)
_________________________
Date
(*) Coat incorrect
Process of the return
Contact us if you want to return the contact form or by email at shop@kunstplaza.de .
How do you provide a return label for the paid return shipping.
You can then print out this and stick it on the outside of the package. Please add the completed cancellation form of your return.
When receipt of the shipment, we check the return and you will then receive your purchase amount refunded.